Products & Purchases
Can you answer medical questions related to your products or guides?
Unfortunately, we are not able to give out any medical advide. The information Mitigate Stress provides is presented for educational purposes only and is not intended to diagnose or prescribe for any medical or psychological condition, nor to prevent, treat, mitigate or cure such conditions.
We can’t replace a one-on-one relationship with a qualified healthcare professional. Therefore, this information is not intended as medical advice, but rather a sharing of knowledge and information based on research and experience. Mitigate Stress and our customer service encourage you to make your own health care decisions based on your judgment and research in partnership with a qualified healthcare professional.
When should I take your products?
If you are new to these supplements, please download and implement our free Hydration Guide before trying our products. Once you feel ready to begin supplementing, start slow and work your way up to the full dose over a few weeks to months depending on your body’s needs and reactions.
Will I experience detox symptoms with any of your products.
It is possible to experience detox symptoms when using our supplements for the first time. These detox symptoms may include headaches, loose stool, nausea, fatigue, etc. If you experience any of these symptoms, take a break and use it transdermally while you build foundational food habits and review other stressors in your life. Re-visit use a couple weeks later and start with half of the dose you were taking before.
Are your products safe for pregnancy?
We have customers and people that have taken our supplements or similar ones while pregnant, but we always encourage you to talk with your midwife, practitioner or holistic physician beforehand.
Can I pause my subscription?
Yes, please email email@example.com regarding any pausing, upgrading, or changing the duration of subscription.
Are your products safe for kids?
We have customers and people that give these supplements to there kids as young as two, but we always encourage you to talk with your practitioner or holistic physician beforehand.
Do you offer refunds?
If you are not satisfied for whatever reason, refunds are allowed within 30 days of purchase no questions asked.
What's the difference between the 8oz. and 32 oz. Magnesium?
They are both magnesium bicarbonate. Our 32oz undergoes a 3-day slow drip Co2 saturation process, and our 8oz goes trhough a 7-day Co2 slow drip saturation process. The concentrate is more concentrated and we created it to reach our international customers, make a more portable option, and allow for easier dosing.
How do I take the 8oz. concentrate?
The 8 oz. magnesium concentrate is very potent and should be taken after you have been following some foundational health habits (nutritional and hydrating foods, trigger pointing, etc.). Start with 1/8th to 1/4th of the listed dose at first, working your way up to the full dosage over a period of a few weeks or months depending on your body’s needs and reactions. If you do notice adverse effects, lower your dose.
Why does it say preorder only for your magnesium supplements?
Our magnesium is made fresh. If the website says preorder instead of add to cart, that means we are making a new batch. Even though it says preorder, your order will be ready to ship 1-3 days after your order is placed.
How do I cancel my order subscription?
Please email firstname.lastname@example.org with either your subscription # or first/last name of the account signed up under. You will recieve a notification to your email once cancelled.
Do you ship internationally?
We do ship internationally to most countries. Shipping normally takes around 16 days and the average cost is between $20-$30 for packages weighing <2lbs and $35-$45 for packages weighing between 2-4 lbs. Please note that this is only an estimate, though. Any customs charges will not be covered by us, and we do not have any say in how much your country charges for customs.
Where is my package?
If you have not received your package but the tracking says delivered, please wait a few business days. We have noticed USPS has been marking packages delivered a day or two before the package actually shows up at our customers’ doorsteps. If you don’t see your package in the next few business days, please contact us to let us know the order number for the items you are missing and confirm your address so we can send you a replacement.
My order arrived broken.
If your order arrives broken, please contact us. We will need you to confirm your order number and the name and address so we can send a replacement. Also, please attach any pictures of the damaged item(s) so we can process a claim with the shipping company.
Memberships & Accounts
How do I login to my Hydration Guide membership?
You can login to the free Hydration Guide membership by clicking the Login link in the menu above or by going to MitigateStress.com/Login
How do I change my password?
If you have forgotten your password, please follow the Forgot Password link on the login screen. You will receive an email to reset your password. Please add email@example.com to your contacts and check your spam folder if you do not see the reset password email.
How can I become an affiliate?
If you would like to become and affiliate, please fill in your information at https://lamannafitness.leaddyno.com/